Delivery Terms

Delivery Terms

BioWitel delivers within Latvia and the Baltic states via Omniva, DPD, SmartPosti and Unisend parcel lockers and courier delivery.

Order processing

Order processing usually takes 1–4 business days. During holiday periods, unusually high order volumes or other peak periods, processing may take up to 7 business days.

Delivery

Delivery time after dispatch depends on the selected shipping method, destination and carrier. The parcel storage period depends on the selected carrier and pickup point. You will find the exact collection deadline in the carrier's notification.

Free delivery

Free delivery on orders over €79.99. Prices are shown at checkout.

Returns

To start a return, email info@biowitel.com. We will provide the return method available for your order and country together with the necessary instructions. You have 14 calendar days to notify us of withdrawal and a further 14 days to send the item back. For the full policy, see our Return & Refund Policy.